Client Liaison Advisor -Full Time 

 The London Clinic of Nutrition is a leading nutrition and functional medicine practice. 

This is a predominantly sales role, consisting of conducting 15-minute consultations over the phone to prospective clients to match them to the best practitioner for their needs. A background in nutrition would be preferred. You will ensure the highest quality of service is provided for our clients, whilst meeting sales targets. 

30% of the role will be dealing with day to day Admin for the clinic.

Brief Overview of Role: 

  • Having 15-minute phone consultations with prospective clients to get them booked in with a suitable practitioner. 
  • Meeting sales targets
  • Delivering industry-leading customer service 
  • Test ordering and liaising with laboratories.
  • Providing support to clients where necessary 
  • General client enquiries 
  • To ensure all clinic procedures are adhered to and completed in a timely manner in line with clinic needs.
  • To assist with any other clinic duties as and required, including supporting other staff members. 

Skills required. 

  • Experience of working within the healthcare industry
  • Proven track record of exceeding sales targets and ensuring continual growth. 
  • Highly motivated and target driven 
  • High level organisational and administrative skills 
  • Capable of remaining calm and thriving in a fast-paced environment
  • Strong team player
  • Phone sales experience. 
  • Understanding of the sales process and dynamics.
  • A background in or studying nutrition, functional medicine or naturopathy.  
  • High level spoken and written communication skills.
  • Someone who is good at multi-tasking and can use their initiative.
  • Ability to work flexibly to suit the hours and needs of the business.
  • Feeling confident to reach out to customer leads by phone.
  • Coordinate sales effort with team members and other departments.

What we are offering:

  • A starting salary of £30,000 per annum OTE £50K
  • Job is based on either 4- or 5-day week pro rata 
  • A discretionary bonus paid annually based on business performance. 
  • High level of training and learning from the best in the industry.
  • Paid holiday 32 days inclusive of bank holidays
  • A dynamic learning environment 

Please send your cover letter and CV to michaela@londonclinicofnutrition.co.uk

Closing date for applications: 21st June 2024

Visit our website https://londonclinicofnutrition.co.uk/