Practitioner Support- Amrita Nutrition

Amrita Nutrition is a distributor and retailer of high-quality health supplements. We have offices in Sheffield and Amsterdam, where we support the health and well-being of over 100,000 people by providing access to premium products and education through our online platforms Amrita Nutrition and Supplement Hub.

Our mission is simple: to grow the positive impact of natural healthcare.

We will do this by being an ethical, values-driven organisation that speaks with authority and credibility on natural health matters and provides a great service to our customers.

We are looking for a proactive communicator with a strong foundation in nutrition to grow our offer to customers by offering leading technical support to our customers.

Practitioner & Customer Support

  • Handle inbound order-taking over the phone.
  • Resolve customer queries
  • Proactively recommend relevant products based on customer needs
  • Provide support to practitioners and clients, including product recommendations
  • Offer product alternatives for out-of-stock items to maintain continuity of care.
  • Support with practitioner onboarding calls
  • Interpreting test results from diagnostic partners and recommending products.
  • Processing Practitioner applications

Education & Events
Support educational events and virtual learning opportunities as required

Content Creation & Communication

  • Support in writing engaging blogs and educational articles to support both customer education and brand visibility.
  • Craft compelling social media captions and content and assist in planning to enhance reach and engagement.
  • Assist in campaign and product launch execution with the marketing team, including messaging and practitioner outreach.
  • Maintain accurate and current product information, and stay up to date on new product launches and trends.

Community Management

  • Manage and nurture online Amrita Practitioner Community, fostering conversation, education, and peer connection.
  • Actively participate in practitioner discussions, offering guidance, answering product questions, and sharing useful resources.
  • Person Specification: Experience & Skills:
  • Previous experience in a clinical, practitioner support, or wellness industry role is essential
  • A qualification in nutrition
  •  Excellent communication skills—written, verbal, and interpersonal.
  • Demonstrated ability in content creation (e.g., blog writing, social media, educational articles).
  • Strong organisational skills
  • Comfort with outbound calling and lead generation activities.
  • A passion for natural health and practitioner education.

Lead Generation & Outreach

Conduct outbound calls to clinics and unregistered practitioners, introducin them to Amrita and promoting the benefits of joining our practitioner network

Terms

Salary: £30,000-£33,000 p.a dependent on experience.
Working Hours/Location: 37.5 hours/week (Monday to Friday) – Office based, Sheffield Holiday: 30 days + statutory holidays

Benefits

  • Enhanced pension (10% Employer Contribution)
  • Company-wide profit share scheme
  • Cycle to work scheme
  • Private medical insurance
  • Health cash plan
  • How to Apply
  • If you are interested in this role, please write a short covering letter detailing your experience and skill set against our specification and attach your CV. All applications should be sent to tom@amrita.co.uk.