Part-Time + Full-Time Client Services Team Members
Parsons Green (SW6 + NW6)
Responsibilities and Duties The role covers various aspects of clinical reception and administration including:
· Customer service and management
· Greeting guests and creating a welcoming and friendly environment
· Appointment diary management (via booking system) for multiple practitioners
· Responding to a wide range of enquires via email and phone
· Liaising with insurance companies, consultants, GPs and third parties
· Reporting and procedural tasks
· A range of other administrative and customer service tasks
Skills and Requirements for the role
· Strong customer service experience and/or previous clinical administrative experience
· Great attention to detail
· Clear and confident written and verbal communication skills
· Proficient with Microsoft Word and Excel, and diary management software
· A proactive multi-tasker who thrives in a busy and diverse environment
· Positive ‘can do’ attitude
· Willing to help with tasks outside of the normal day to day
· Desire to go above, and beyond, in your role for the team and our clients
· Understanding of physiotherapy/medical/wellness industry is a bonus
20 hours per week / two – three shifts per week / one Saturday a month. £12.00 per hour Expressions of interest or queries regarding the role can be submitted to lauraturner@beyond-health.co.uk.
We are passionate about finding solutions to, and enhancing our client’s health, fitness and performance goals. We strive to deliver gold-standard care at all times and exceed the expectations of our clients. The Beyond Health team embraces the following core values that embody all that we stand for as a group:
· We show respect to everyone.
· We act with integrity.
· We are accountable.
· We constantly pursue excellence in everything we do.
· We actively contribute to our team culture and have fun along the way!
